At Meraki Glamour, we are committed to delivering high-quality products and a seamless shopping experience. Please review our policies carefully before placing your order.

By completing a purchase on our website, you agree to the terms outlined below.

Order Processing

All orders are processed within up to 3 business days (excluding weekends and holidays).

Processing time allows us to carefully inspect, prepare, and package your items to ensure they arrive in perfect condition.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

During high-volume periods, processing times may be slightly extended.

Shipping

Once shipped, orders typically arrive within 5–7 business days, depending on your location and carrier service.

Shipping time is separate from processing time.

Meraki Glamour is not responsible for delays caused by shipping carriers once a package has been transferred to them.

Tracking & Contact Information

Customers are responsible for providing accurate and complete contact information at checkout.

A valid email address and correct shipping details are required to receive tracking updates and delivery notifications.

Meraki Glamour is not responsible for lost or delayed packages due to incorrect information provided at checkout.

Address Accuracy

Please review your shipping address carefully before completing your purchase.

Meraki Glamour is not responsible for orders shipped to incorrect or incomplete addresses entered by the customer.

If a package is returned due to an address error, additional shipping fees will be required to resend the order.

Returns & Exchanges

Due to sanitary and hygiene regulations, all sales are final.

We do not offer returns, refunds, or exchanges on any products.

As a beauty brand, we prioritize product safety and integrity. Once items have been shipped, they are non-returnable.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, you must contact us within 48 hours of the marked delivery date.

To request a replacement, the following is required:

• Clear photos of the damaged product
• Clear photos of the external packaging
• Your order number
• Confirmation of your shipping address

Failure to provide sufficient proof may result in the denial of the claim.

Replacements are issued at our discretion after review.

If a package is marked as delivered by the carrier, Meraki Glamour is not responsible for lost or stolen packages. Customers should contact the shipping carrier directly to file a claim.

Chargebacks & Fraud Protection

Meraki Glamour actively monitors and documents all transactions.

By placing an order, you agree not to initiate a chargeback for products that are non-returnable under this policy.

We maintain detailed records, including:

• Order confirmations
• Shipping confirmations
• Tracking numbers
• Carrier delivery confirmation
• IP address verification

These records will be submitted in the event of a dispute.

Fraudulent chargebacks may result in:

• Permanent restriction from future purchases
• Reporting of fraudulent activity to the appropriate financial institutions

Contact Us

For assistance regarding your order, please get in touch with us at:

merakiglamourco@gmail.com

Please include your order number in all correspondence to ensure a timely response.